1.The New Public Management places maximum emphasis on which one of the following?
(a) Customer drive government
(b) Entrepreneurial government
(c) Rationality in decision making
(d) Down-sizing of bureaucracy
Ans. (b)
2. The reinvention of government paradigm does not include which of the following?
1. Risk taking ability
2. Ecological sensitivity
3. Customer orientation
4. Delegation of authority
5. Concern for the disadvantaged
Select the correct answer using the code given below:
(a) l, 2 and 3
(b) 3, 4 and 5
(c) l, 4 and 5
(d) 2, 4 and 5
Ans. (d)
3. Which of the are the characteristics of New Public Management?
1. Emphasis on marketization and entrepreneurship.
2. Separation between strategic policy making and implementation.
3. Accountability through a simple chain of command.
4. Separation of units with4h a public section enterprise.
Select the correct answer using the code given below:
(a) 1, 2 and 4 only
(b) 2, 3 and 4 only
(c) 1 and 3 only
(d) 1, 2, 3 and 4
Ans. (a)
4. Match list-I with list-I and select the correct answer using the given below the list:
List-I List -II
(a) Public Administration studies have to be 1. Weidner
comparative to claim the status of a science.
(b) Development administration is goal and 2. R. Dahl
action oriented.
(c) Bureaucratic structures are necessary but 3. Hahn-Been Lee
not sufficient.
(d) Development is both process and purpose. 4. V. Ostrom
Code:
A B C D
(a) 3 2 4 1
(b) 4 1 3 2
(c) 3 1 4 2
(d) 4 2 3 1
Ans. (c)
5. Which of the following pairs is/are correctly matched?
Thought/Concept Scholar
1. Hierarchical pyramid would Y. Dror
not so much flatten as a
result of computers as spread
into a bell shape
2. A change in economic Vilfredo Pareto
organization that makes one
or more members of society
better off without making
anyone worse off.
3. Metapolicy Policy for making procedures John Pfiffner
Select the correct answer using the
(a) 2 only
(b) 3 only
(c) 1 and 2 only
(d) 1, 2 and 3
Ans. (a)
6. Which one of the following is the correct statement? ‘Comparative Public Administration’ differs from traditional comparative study of administrative phenomena in that it involves—
(a) Ecological, structural-functional, empirical and nomothetic approaches.
(b) Non-ecological, prescriptive, ideographic approaches.
(c) Adoption of philosophical and legal-formal approaches.
(d) Adoption of philosophical and ethical moral approaches.
Ans. (a)
7. Consider the following statements— Woodrow Wilson laid the foundation for the study of Public Administration by his emphasis on—
1. A science of administration.
2. A more businesslike administration.
3. Efficiency, economy and effectiveness as lasting values of administration.
4. The need to study human behaviour attitudes and actions.
Which of the statements given above are correct?
(a) 1 and 2 only
(b) 2 and 3 only
(c) l, 2 and 3
(d) l, 3 and 4
Ans. (c)
8. Consider the following statements— According to Robert Dahl, the scientific study of
Public Administration is not possible because—
1. It involves problems of normative values.
2. Administrative behaviour is not predictable.
Which of the statements given above is/are correct?
(a) 1 only
(b) 2only
(c) Both 1 and 2
(d) Neither 1 nor 2
Ans. (c)
9. Consider the following statements— Public-private distinction in public administration is currently losing much of its original rigidity due to—
1. Contemporary acceptance of neoliberal ideology
2. Trend towards outsourcing in recent times.
Which of the statements given above is/are correct?
(a) 1 only
(b) 2 only
(c) Both 1 and 2
(d) Neither 1 nor 2
Ans. (c)
10. Consider the following statements— In the course of Waldo-Simon debate on the theme of ‘Science’ of administration, Waldo questioned Simon’s ‘facts-values’ division, as—
1. An attempt to retain efficiency as core value of administration.
2. A way of purging administration of politics.
3. Making p mere logical division of politics and administration.
Which of the statements given above are correct?
(a) 1 and 2 only
(b) 2 and 3 only
(c) l and 3 only
(d) 1, 2 and 3
Directions : Each of the next five items consists of two statements, one labeled as the ‘Assertion (A)’ and the other as ‘Reason (R)’. You are to examine these two statements carefully and select the answers to these items using the codes given below
Codes:
(a) Both (A) and (R) are individually true and (R) is the correct explanation of (A)
(b) Both (A) and (R) are individually true but (R) is not the correct explanation of (A)
(c) A is true but (R) is false
(d) (A) is false but (R) is true
Ans. (a)
11. Assertion (A) : The New Public Management is a mere extension of New Public
Administration.
Reason(R): The Second Minnow brook Conference followed the First Minnow brook Conference after twenty years.
Ans. (d)
12. Who among the following further developed the Politics-Administration dichotomy—a fairly constant line of thought at the initial stases of the evolution of Public Administration?
(a) F.L. Fayol
(b) L. Gulick
(c)L. Urwick
(d) F. Goodrow
Ans. (d)
13. The Second Minnow brook Conference (1988) discussed majorly about which one of the following?
(a) Nomological deductivism
(b) Professionalization of public administration
(c) Debureaucratisation of administration
(d) All inclusiveness of the term ‘Public’
Ans. (d)
14. Which of the following pairs is/are correctly matched?
1. The Profession of Government —B. Chapman
2 Development Administration — La Palombara
3, Bureaucracy and Political Development— P. Appleby
Select the correct answer using the code given below:
(a) l and 2
(b) 2 and 3
(c) 1 only
(d) 3 only
Ans. (c)
15. Development is the process of increasing autonomy of social systems, made possible by rising level of diffraction.
Who among the following gave the above definition?
(a) Edward Weidner
(b) Ferrel Heady
(c) Fred W. Riggs
(d) Montgomery and W. Siffin
Ans. (c)
16. The World Bank’s view did not espouse which one of the following?
(a) An increased role of NGOs in governance of developing countries.
(b) A more meaningful role by public servants in development.
(c) Higher weightage to market forces of privatization
(d) Induction of sophisticated technology even. without an adequate infrastructure.
Ans. (d)
17. “We are no longer confronted with several
Administrative Sciences, but with one which can be
applied equally well to public and private affairs”.
These views are assigned to whom ?
(a)Frederick Taylor
(b) L. Urwick
(c)Henri Fayol
(d) Frank Goodnow
Ans. (c)
18. “Administration is a moral act and an administrator is a moral agent”. This statement is credited to whom among the
following?
(a) L.D. White
(b) F.A. Nigro
(c) O. Tead
(d) C. Merriam
Ans. (c)
19. Consider the following statements— The essential difference between closed and open models of organization is differing perception about—
1. Human nature.
2. Organization environment.
3. Role and significance of organization in society.
4. Management’s role in organization.
Which of the statements given above are correct?
(a) l, 3 and 4
(b) 2,3 and 4
(c) l, 2 and 3
(d) l, 2 and 4
Ans. (b)
20. Consider the following statements in respect of a matrix organization—
1. Professional identification is not maintained.
2. Conflict in organization authority exists,
3. There is a possibility of disunity of command.
Which of the statements given above are correct?
(a) 1 and 2 only
(b) 2 and 3 only
(c)1 and 3 only
(d) 1, 2 and 3
Ans. (c)
21. Consider the following statements—
1. Good objective standards enable managers to avoid time-consuming contacts with his subordinates.
2. Inadequate or unclear authority delegation requires wide span of management in an organization.
Which of the statements given above is/are correct?
(a) 1 only
(b) 2 only
(c) Both 1 and 2
(d) Neither 1 nor 2
Ans. (a)
22. The ‘Line and Staff’ form of organization first originated in which one of the following?
(a) Educational Administration
(b) Municipal Administration
(c) Military Administration
(d) Public Administration
Ans. (c)
23. Consider the following statements:
1. Authority relationship does not play any role in distinguishing line and staff functionaries.
2. Decentralization in an organization prevents comparison of performance of different organizational units to be made correctly.
Which of the statements given above is/are correct?
(a) 1 only
(b) 2 only
(c) Both 1 and 2
(d) Neither 1 nor 2
Ans. (d)
24. Which one of the following is not an advantage of departmentation by product in an organization?
(a) Effective use of specialized facilities
(b) Effective use of specialized knowledge
(c) Unambiguous responsibility assignment
(d) Effective top-management control
Ans. (b)
25. In every organization the need for coordination rests upon which of the following factors?
1. The need to avoid over-lapping and confusion in the organization.
2. The need to prevent lopsided concentration on one aspect of work to the exclusion of other aspects.
3. The need firstly to avoid conflict and secondly to resolve the conflicts whenever these may arise.
Select the correct answer using the code given below:
(a) 1 and 2 only
(b) 2 and 3 only
(c) 1 and 3 only
(d) l, 2 and 3
Ans. (d)
26. Who among the following had tested Weber’s ideal type model empirically and found that the Weberian Model had internal contradictions?
(a) Gouldner
(b) Merton
(c) Barnard
(d) Simon
Ans. (a)
27. Which one of the following is the correct statement? The experiments of Mayo and Roethlisberger were predicated initially on the Taylorian hypothesis that workers—
(a) Are essentially lazy
(b) Are motivated only by more pay
(c) Respond like machines to changes in working conditions
(d) Obey orders of immediate superiors
Ans. (c)
28. Weber’s charismatic authority has which of the following features?
1. Positions are given to followers on the basis of their merit.
2. Legitimacy is derived from charisma’.
3. Person giving orders has sacred and outstanding characteristics.
Select the correct answer using the code given below—
(a) 1 and 2 only
(b) 2 and 3 only
(c) 1 and 3 only
(d) l, 2 and 3
Ans. (b)
29. Match list-I with list-Il and select the correct answer using the codes given below the lists—
List-I List-II
(Concept) (Contributor)
(a) Functional foremanship 1. L.Urwick
(b) Constructive conflict 2. F.Taylor
(c) Scalar principle 3. E. Mayo
(d) Grapevine 4.M. Weber
Code:
A B C D
(a) 2 3 1 5
(b) 15 4 3
(c) 2 5 1 3
(d) 1 3 4 5
Ans. (c)
30. According to classical theorists, how is coordination as a continuous process of harmonious ordering of various parts of an administrative organization characterized?
1. It is the ultimate task of the head of the organization only.
2. It can be effectively achieved through hierarchisation of authority.
3. It can be facilitated through staff agencies.
Select the correct answer using the code given below—
(a) 1 and 2 only
(b) 2 and 3 only
(c) l and 3 only
(d) l, 2 and 3
Ans. (b)
31. Legitimacy of rule, according to Max Weber, is based on which of the following?
1. Tradition
2. Charisma
3. Electoral verdict
4. Professional competence
Directions : Each of the next five items consists of two statements, one labeled as the ‘Assertion (A)’ and the other as ‘Reason (R)’. You are to examine these two statements carefully and select the answers to these items using the codes given below:
Codes:
(a) Both (A) and (R) are individually true and (R) is the correct explanation of (A)
(b) Both (A) and (R) are individually true but (R) is not the correct explanation of (A)
(c) (A) is true but (R) is false
(d) (A) is false but (R) is true
Ans. (a)
32. Assertion (A) : The systems approach is criticized on the ground that it lacks the
property of direct application to practical situations.
Reason (R) It is descriptive, probabilistic and multivariate.
Ans. (a)
33. Match list-I with list-H and select the correct answer using the codes given below the lists:
List-I
(a) Frederick Taylor 1. Field Force Model
(b) Chester I. Barnard 2.Fusion Process Theory
(c) Chris Argyris and E.W. Bakke 3. Zone of indifference
(d) Kurt Lewin 4. Pig iron experiment
Code:
A B C D
(a) 4 1 2 3
(b) 2 3 4 1
(c) 4 3 2 1
(d) 2 1 4 3
Ans. (c)
34. Taylor’s scientific management covers which of the following?
1. Differential piecework plan
2. Separation of planning and execution
3. Time study
4. Assuming worker as machine.
Select the correct answer using the code given below:
(a) l, 3 and 4 only
(b) l, 2 and 4only
(c) l, 2, 3 and 4
(d) 2.and 3 only
Ans. (c)
35. Which one of the following is not a part of activities of an industrial undertaking as detailed by Fayol?
(a) Relating to production and adaptation.
(b Relating to buying selling
(c) Relating to liaison with the governments
(d) Relating to raising and utilizing the capital
36. Who defined bureaucracy as a ‘state mystifying institution?
(a) Jawaharlal Nehru
(b) Mao-Tse-Tung
(c) Karl Marx
(d) VI. Lenin
Ans. (c)
37. Consider the following statements— Informal organizations/groups within formal ones come into being because—
1. They are created by the top management in an organization.
2. They facilitate communication within different units! levels of an organization.
3. They build cohesiveness amongst the members.
Which of the statements given above are correct?
(a) 1 and 2 only
(b) 1 and 3 only
(c) 2 and 3 only
(d) l, 2 and 3
Ans. (c)
38. Who among the following used the systems framework in his analysis of governmental organizations?
(a) Philip Selznick
(b) HA. Simon
(c) Dwight Waldo
(d) Peter Drucker
Ans. (a)
39. Consider the following statements—
According to Barnard, authority is accepted in an organization only when
1. The superior issues order for compliance by subordinates.
2. The superior penetrates the subordinate’s zone of indifference.
Which of the statements given above is/are correct?
(a) 1 only
(b) 2 only
(c) Both l and 2
(d) Neither 1 nor2
Ans. (b)
40. Out of the following who has criticized bureaucracy as “an organization that cannot correct its behaviour by learning from its errors”?
(a) M. Crozier
(b) Frank Gilbreth
(c) Reinhard Bendix
(d) M. L. Cooke
Ans. (a)
41. What was/were the perspective”) of Weber’s analysis of bureaucracy?
1. Economic perspective
2. Political perspective
3.’ Sociological perspective
4. Cultural perspective Select the correct answer using the code given below—
(a) 2 and 3
(c) 4 only
(b) l and 2
(d) 3 only
Ans. (d)
42. In the Managerial Grid approach to defining leadership styles by Robert Blake and Jane Mouton, which variable is used along with the concern for people?
(a) Concern for external environment
(b) Concern for flexibility
(c) Concern for production
(d) Concern for managing change
Ans. (c)
43. Which of the following is not one of the four systems of leadership suggested by Rensis Likert ?
(a) Charismatic
(b) Exploitive-authoritative
(c) Consultative
(d) Participative-group
Ans. (a)
44. Who is/are the author(s) of the well-known book Paradoxes of Group Life on the subject of intra-group conflicts in an organization?
(a) A.F. Stoner and E. Freeman
(b) K. Smith and D. Berg
(e) S. Ghoshal
(d) C.K. Prahlad
Ans. (a)
45. John Woodward is known for her contribution in which area?
(a) Task technology approach to organizational design
(b) Environmental approach to organizational design
(c) Communication systems in an organization
(d) Feedback control in an organization
Ans. (a)
46. Which one of the following streams of thought could not be labeled under ‘situational design theory’?
(a) Behavioral approach
(b) Neo-classical, approach
(c) Contingency approach
(d) Bureaucratic model
Ans. (d)
47. Who among the following termed communication as the foundation of cooperative group activity in an organization?
(a) H.A. Simon
(b) J.D. Millet
(c) Peter Drucker
(d) Chester I. Barnard
Ans. (d)
48. which of the following are the power bases of leadership in terms of formulation by French and Raven?
1.Coercive power
2.Technical power
3.Referent power
4.Police power
5.Legitimate power
Select the correct answer using the code given below:
(a) l, 2 and 3
(b) 2, 3 and 4
(c) 2, 4 and 5
(d) l, 3 and 5
Ans. (d)
49. In ‘Management Grid Theory’ of Blake and Mouton when the ‘concern for people’ is the highest, what is the leadership pattern called?
(a) ‘Impoverished’
(b) People-centric’
(c)‘Team Manager’
(d) ‘Country Club’
Ans. (d)
50. Which of the following are the components of Maslow’s esteem needs?
1.Aggressiveness
2.Desire to attain fame
3.Independence
4.Social recognition
5.Self-confidence
Select the correct answer using the code given below:
(a) l, 2 ,3, and 4
(b) 2, 3, 4 and
(c) l, 3 and 5
(d) l, 2, 4 and 5
Ans. (b)
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